What's New in AVA: October 2026
Fifteen additions to AVA and EzeHealth since September: one audit list per shift, care plan suggestions from the daily records, a living…
ReadAVA AI · Built into EzeHealth
Meet AVA. Your AI nurse assistant.
AVA is the face of EzeHealth: a living AI nurse who knows every resident, every medication, every vital sign and every incident in your care home. Ask her anything, in English or Afrikaans, and get an answer from your own records in seconds.
- Answers in English & Afrikaans
- 24/7 clinical monitoring
- Reads labs, scripts & photos
- Instant shift summaries
- Every answer logged
- Included with EzeHealth
In daily use at Jura Care Village, George · 37 residents · 24/7
On shift 24/7
RN"Wie se vitals is abnormaal?" → 0.3s
AVA
Your AI Nurse Assistant
Available 24/7
24Modules she reads across
13Bedside forms she draws on
2Languages, natively
0.3sTypical answer time
01 · What AVA does
Six things your team asks her every day.
AVA is not a chatbot bolted onto a database. She sits inside EzeHealth with read access to every form, chart and message, and a set of clinical tools she can use on your behalf.
Ask
Natural-language answers
"Which residents had abnormal vitals today?" "Gee my Maria se vitals." Plain questions, precise answers, from every record in the home.
Watch
Three-tier clinical watchdog
Continuous monitoring for missed hygiene care, abnormal vitals, low fluid intake and medication compliance. Critical, warning and medium severity, each with an audit trail.
See
Clinical image analysis
Upload wound or skin photos. AVA stages, measures and documents findings with the resident's history in mind, straight onto the body map.
Read
Lab reports and scripts
Upload a lab report and AVA writes the report, lists follow-ups and proposes care-plan changes. Upload a prescription and she lists the medications for the RN to confirm into the master file.
Check
Medication intelligence
Drug information, interaction and risk flags, dosage verification and compliance across residents, all in conversation.
Summarise
Shifts, rounds and the annual report
"Summarise the night shift." A doctor's round pack per doctor. A monthly annual-report edition per resident, drafted by AVA and signed by staff.
02 · Ask AVA anything
Real questions. Real answers.
These are the kinds of exchanges that happen on the ward every day. AVA answers from the home's own records, names the source, and suggests the next step.
23:43Right now, in George. AVA is on shift.
- Names her sourcesEvery answer shows which table or form it came from, and when it was recorded.
- Never invents dataIf a reading was not captured, she says so, rather than guessing.
- Suggests, does not decideAVA recommends a check or an alert. Your nurse confirms it.
- Logged and attributableWho asked what, and what AVA answered, is part of the audit trail.
AVA assistant · liveRN Nadia Swarts
Give me the vitals of Maria
AVA
Maria's vitals were last recorded this morning at 08:04. All readings within normal range. Last HGT yesterday at 16:30, 6.2 mmol/L.
123/65BP
79Pulse
36.2°Temp
97%SpO2
What should we watch for with Risperidone?
AVARisperidone may cause drowsiness, dizziness, stiffness or shaking and can increase the risk of falls. Two residents on Risperidone have a falls-risk flag: Maria (4A) and Jan (7B). I recommend a mobility check at the 09:00 round.
Wie het vanoggend nie ontbyt geëet nie?
AVATwee inwoners: Mnr. Nkosi (kamer 7B) en Mev. Botha (kamer 2A). Beide se vogtinname is ook onder teiken. Wil jy hê ek moet 'n waarskuwing vir die dagskof skep?
Summarise the night shift
AVA16 forms across 12 residents. 1 PRN (paracetamol, 7B, hip pain 6/10 → 3/10). 0 incidents. 2 fluid-intake shortfalls flagged for the day shift. All 06:00 medication rounds complete, 0 refusals.
Ask AVA anything…↑
03 · How AVA works
From the bedside to the answer, in four steps.
EzeHealth is the platform. EzeMind is the intelligence underneath it. AVA is the face your team talks to.
Capture
Carers submit structured forms at the bedside: vitals, medication, hygiene, incidents, notes. Timestamped and attributed.
Structure
Every submission lands in your isolated EzeHealth database, hosted in South Africa or in your region.
Reason
AVA reads the question, picks the right tools (query, compare, OCR, image analysis) and works only over your home's data.
Answer & alert
A plain-language answer with its source, or a severity-graded alert routed to the right shift. A human signs off.
04 · AVA on shift
A day with AVA on the ward.
She does not replace anyone. She gives every shift a second pair of eyes that has read every chart.
AVA, 06:05
“Good morning. Two residents missed their fluid targets overnight. Jan's BP has trended up four days running; I have flagged a GP review.”
- 06:00Morning round briefing
Night-shift summary, overnight alerts and the medication round checklist, ready before the first cup of coffee.
- 09:00Medication intelligence
Risk flags for residents on high-risk medications, dosage checks and PRN follow-ups for the day shift.
- 14:00Family and GP summaries
"How has Mom been this week?" answered with documented vitals, meals, activities and notes, in seconds.
- 19:00Handover, written for you
Every form from the day rolled up into a structured handover for the night team.
- 23:43Still on shift
Abnormal vitals or a missed check at night raise an alert the moment they are recorded.
05 · Trust & safety
Built for a regulated environment.
Resident data is the most sensitive data there is. AVA was designed around that from day one.
Data residency you choose
South African clients are hosted in South Africa under POPIA. Other countries are hosted in-region and configured for local privacy law. Processing terms available on request.
Isolated per facility
Each client has its own database. AVA can only ever see your home's records.
Not used for training
Your resident data is used to answer your team's questions, and for nothing else.
Human in the loop
AVA advises and alerts. Nurses decide and sign off. Every query and answer is in the audit trail.
06 · AVA updates
What's new in AVA.
AVA improves continuously, and every client gets every update. The latest additions, newest first.
- New AVA Audit: one list per shift RNs and admin now land on an audit list of everything that needs them this shift, from every module, ticked point by point and shared by the team. Each person gets their own count on AVA Connect at the start of every shift.
- New Care plan suggestions from the daily inputs Rule-based checks on the daily records, from falls and fluids to vitals, wounds and behaviour, propose care-plan changes with the evidence behind each one. Rules only: nothing leaves the server. The RN accepts, declines, or lets it expire.
- New A living annual report AVA drafts a monthly edition of each resident's annual report from the last twelve months of records, in English or Afrikaans. Staff review, edit and sign it. The report is current every month, not rebuilt in a panic once a year.
- New Lab result reports and trends Upload a lab report and AVA reads it, writes the report, lists the follow-ups and proposes care-plan changes for the RN to apply. Lab trends per resident feed the annual report. Red follow-ups are pushed to AVA Connect.
- New Doctor's round pack For each doctor and visit date: open letter questions, pending lab follow-ups, medication changes awaiting a script, renewals due, active wounds, referred skin marks and incidents since the last round, with a reply link the doctor can answer from a phone.
- New Prescription reading, RN confirms A script uploaded to the medication master file is read by AVA, including PDF scripts, and the medications are listed for the registered nurse to confirm line by line. Nothing enters the master file without that confirmation.
- Improved AVA Chat: brief, memory and web search AVA opens with a daily brief of what changed and what is overdue, remembers earlier conversations, and can look things up on the web when the answer is not in the home's records.
- Improved AVA reads AVA Connect A carer's chat message about a wound is filed against the right wound with type, severity and signs picked out of the message. Incidents raised in chat become incident records. AVA asks which wound when a resident has several.
- Live Afrikaans, natively AVA understands and answers in Afrikaans, including clinical shorthand carers actually use. Ask in either language, mid-conversation.
- Live Three-tier clinical watchdog Critical, warning and medium severities, each with its own audit trail, plus an on-demand compliance scan of the whole home.
- Live Clinical image analysis Wound and skin photos are staged and measured with resident context, and documented on the body map.
From the blog · Product updates
Want release notes by email? Ask us and we will add you to the update list.
07 · Questions about AVA
Straight answers.
No. AVA answers from your care home's own records and flags what needs attention. Your nurses and carers make every clinical decision. Every AVA answer is logged and attributable, and every alert has a human sign-off.
Only from your facility's data inside EzeHealth: bedside forms, MAR charts, vitals, care plans, incidents and messages. She does not browse the internet for resident answers, and she does not mix your data with any other facility's.
No. Your data stays in your own isolated database, hosted in South Africa or in your region, and is used only to answer your team's questions. We are POPIA compliant, configurable for other privacy laws, and can provide our processing terms on request.
English and Afrikaans, natively. Carers can ask in one language and receive the answer in the other if they prefer.
AVA is built into the EzeHealth platform because her answers come from the platform's data. Every EzeHealth installation includes AVA at no extra cost.
See her live
Ask AVA yourself, on a real ward.
A 15-minute walkthrough of AVA running at Jura Care Village, answering your questions with real data. No slideshow.