Platform · 24 integrated modules · 13 clinical forms
Everything you need to run a modern care home.
From resident admissions to compliance reporting, EzeHealth gives old age homes, frail care and dementia care facilities the tools to deliver exceptional care while running efficiently. Every module and form below is live at Jura Care Village today, with more than 149,000 bedside submissions behind it. Figures updated 11 October 2026.
Inside the platform
One dashboard. Every record. Nothing on paper.
This is the management platform your nurses and managers log into: a clinical side for daily care, a compliance side for what inspectors ask about, and an admin side for people and settings. Every screen is fed by the same bedside forms.
Care records
Daily notes and care documentation| Date / time | Resident | Record | |
|---|---|---|---|
| Today12:43 | AAnna Erasmus Room 3B | Incontinence care | Signed |
| Today12:41 | HHendrik Louw Room 7A | Daily care form | Signed |
| Today12:27 | NNomvula Dlamini Room 2C | Vitals recorded | Signed |
| Today12:23 | FFrans Coetzee Room 5A | Wound record | Signed |
| Today12:20 | SSusan Naidoo Room 1B | Intake record | Signed |
| Today12:18 | EElsabé Fourie Room 4C | Incontinence care | Signed |
| Today12:12 | TThandi Mokoena Room 6B | Daily care form | Signed |
Screens shown with fictitious resident names. Figures are live totals from Jura Care Village on 10 September 2026.
AVA Forms · bedside capture
Thirteen clinical forms. 149,000+ submissions.
Every form is structured, timestamped and attributed to the carer who submitted it. Forms marked RN approval route to a registered nurse for sign-off before they count. Each installation gets its own forms, tuned to how your home works.
Records clinical measurements including urinalysis.
Records fluid and food intake for nutritional monitoring and compliance.
Day-shift care documentation against each resident's care plan.
Detailed incident and injury reports with witnesses, severity and follow-up.
Incontinence care activities including product changes, hygiene and skin observations.
Comprehensive wound care documentation including signs-of-infection monitoring.
Quick incident logging for falls, medication errors, behavioural incidents and emergencies.
Night-shift care documentation, checks and repositioning.
Tracks pressure injuries including location, healing progress and RN review.
Every restraint recorded with reason, authorisation, duration and review.
The observation due within 30 minutes of a restraint, and every one after it.
Closes the restraint with the time, the reason and who stopped it.
Blood pressure, pulse, temperature, SpO2, HGT and weight at the bedside.
“Which incontinence records from today are still waiting for RN approval?”
Resident management
Complete resident profiles, all in one place.
Maintain comprehensive, centralised records for every resident. From medical history to family contacts, everything your care team needs is a tap away.
- Centralised resident profiles with photos and ID documents
- Full medical history, allergies and chronic conditions
- Family and emergency contact management
- Admission, transfer and discharge tracking
- Document uploads and secure file storage
“AVA, summarise Elizabeth’s history and current care level for the family meeting.”
AI-powered
Meet AVA, your AI nursing assistant.
AVA is an intelligent care assistant built directly into EzeHealth. Ask questions in plain English or Afrikaans, analyse clinical images, parse prescriptions and lab results, and get real-time alerts. All powered by AI that understands your care home's own data.
- Natural language queries. Ask "which residents had abnormal vitals today?" and get instant answers from the home's own records.
- Clinical image analysis. Upload wound or skin photos for AI-assisted staging, measurements and assessment recommendations.
- Lab report OCR. Photograph a lab report and AVA extracts the results and reference ranges into the resident record. Prescriptions are captured by the registered nurse, exactly as prescribed.
- Proactive clinical alerts. Missed hygiene care, abnormal vitals, low fluid intake, medication compliance: flagged before problems escalate.
- Medication intelligence. Search by name or condition, check compliance across residents, and get detailed drug information in conversation.
Digital care plans
Personalised care, beautifully tracked.
Build individualised care plans with customisable templates. Track goals, document progress, and collaborate across your multi-disciplinary team.
- Customisable care plan templates for common conditions
- Goal tracking with measurable outcomes and deadlines
- Progress notes with timestamps and staff attribution
- Multi-disciplinary team input and collaboration
- Automated review scheduling and reminders
“Which care plans are due for review this month?”
Elizabeth Pretorius · Created 20 Nov 2025 · Review due 25 Mar 2026
Medication management · RN-managed
Digital MAR charts. Zero paper.
Medication is not a form the carer fills in. It is a module the registered nurse manages from inside the AVA platform: prescriptions captured into a master file, scheduled rounds generated from them, and every dose recorded on the mobile app by the carer who gave it.
- Medication master file. A facility-wide list of medications with codes. Each resident's prescription is built from it, or a new medication is added to it, with dose, unit, pills per dose, frequency, route, administration times and instructions.
- Prescriptions read by AVA, confirmed by the RN. The script is uploaded with its details: original or adjustment, the doctor, the number of medications, the script date and the renewal date the RN sets. AVA reads the script, PDF or photo, and lists the medications; the registered nurse confirms every line before it enters the master file. Adjustments stay linked to their original.
- Automated renewal notifications. The platform tracks each script's validity and notifies the RN before it expires, so renewals are requested in time.
- Administer as scheduled. Day and night rounds list every resident with active medications. Each dose is recorded as Given Pending Refused or Held, with who gave it and when.
- PRN and non-prescribed medication. Given on demand from the master list, with a mandatory reason for administration and notes, so every Panado is accounted for.
- Online signature and history. Every administration is signed electronically, attributed and timestamped. Any day's record can be opened by date. \n
- Leader carers only. Medication delegations can be granted only to carers the RN has marked as leaders, and removing the flag revokes them.
“Which prescriptions expire in the next 30 days, and who is the prescriber for each?”
Select a resident to record medication administration.
| Resident | ID | Active meds | Today | |
|---|---|---|---|---|
| AEAnna Erasmus | PAE0142 | 11 meds | ✓ 11 | Administer |
| HLHendrik Louw | PHL0377 | 12 meds | ✓ 9 · 3 due | Administer |
| NDNomvula Dlamini | PND0221 | 3 meds | ✓ 3 | Administer |
| FCFrans Coetzee | PFC0508 | 6 meds | ✓ 5 · 1 refused | Administer |
| SNSusan Naidoo | PSN0619 | 14 meds | ✓ 13 | Administer |
| EFElsabé Fourie | PEF0733 | 6 meds | ✓ 4 · 1 held | Administer |
How a prescription flows
Script received
The doctor's prescription arrives and is uploaded to the resident's file. The RN captures each medication into the prescription from the master list: dose, unit, pills per dose, frequency, route, times and instructions.
RN confirms and signs
The registered nurse checks the entries and signs electronically. From here the medication appears on every scheduled round, at the right times, for the right shift.
Administered on the round
Day and night shift work from the administer list on the mobile app. Each dose is recorded as given, refused or held, with the carer's name and the exact time.
Renewal before expiry
Six months on, the platform notifies the RN ahead of expiry. The renewed script is uploaded, the prescription updated, and the full history kept.
Built from the master list
Add a medication from the facility master list (each with its own code) or add a new one. Set dosage and unit, pills per dose, frequency (once daily, twice daily, at bedtime, as needed), route, administration times and instructions such as "take with food".
Nothing given off the record
For an Allergex or a Panado, the carer searches the master list, enters dosage and route, and must give a reason for administration before it can be recorded. Notes are optional; the reason is not.
Any day, any dose, who and when
Open a resident's administration record for any date. Every dose shows its status, the carer who gave it and the time, refused or held with the reason. The record an inspector, a GP or a family asks for is already there.
Vitals monitoring
Every reading, trended and watched.
Blood pressure, temperature, glucose, SpO2 and weight captured at the bedside, charted over time, and watched by AVA's three-tier alert system.
- Bedside capture on tablet, timestamped and attributed
- Trend charts per resident and per ward
- Critical, warning and medium alert thresholds
- HGT and fluid-intake targets with shortfall flags
“Which residents had abnormal vitals today?”
Shift management
Handover that writes itself.
Every form submitted during a shift rolls up into a structured handover. Task tracking, daily summaries and management instructions, all in one timeline.
- Automatic shift summaries from bedside forms
- Task lists with completion and sign-off
- Management instruction system with acknowledgement
- AVA Connect: team chat, voice notes, photos and handover notes; AVA files wound and incident messages to the record
“Give me an instant care summary of the night shift.”
Governance modules
Incidents, wounds, billing and compliance.
The modules inspectors, families and finance ask about. Each one is fed by the same bedside forms, so nothing has to be entered twice.
Logged in real time, not from memory.
Falls, behaviour, medication errors and near-misses are captured on the spot with photos, witnesses and severity. Investigations and corrective actions are tracked to closure.
Staging, photos and body mapping.
Photograph a wound at each dressing change. AVA assists with staging and measurements; the record shows healing over time on a body map.
Automated billing, accurate invoices.
Room rates by type, care-level pricing with automatic adjustments, billing cycles, statements, payment tracking and outstanding-balance alerts. Generated in seconds, in your currency.
Audit-ready, every day.
Compliant by design: POPIA in South Africa, configurable for your country's privacy law and care regulations. Full audit trails, regulatory reports and an on-demand compliance scan that tells you what an inspector will find before they arrive.
“Run a compliance scan and list anything an inspector would flag.”
Clinical oversight · new in October 2026
Less serving the platform. More nursing.
The registered nurse used to spend hours a shift checking every module. These additions turn that into one list, a few reviews and a monthly signature, with AVA doing the reading and the drafting.
One list per shift
RNs and admin sign in to a single list of everything that needs them, from every module, ticked Done or Reviewed with a note. Shared by the team, counted per person, pushed to AVA Connect at the start of every shift.
The pack, before the doctor arrives
Per doctor and visit date: open questions, pending lab follow-ups, medication changes awaiting a script, renewals due, active wounds, referred skin marks and incidents since the last round. The doctor answers from a phone.
Body map, monthly record
Every mark on a body map in one working document per resident per month, carried over until healed. The official monthly assessment is signed by the RN, reviewed by a second RN, and filed as a PDF.
Built on the regulations
Observation within 30 minutes, review within 24 hours, a standing order needs a prescription within 24 hours, refused consent only in an emergency. Tablet forms for the observation and the stop; late items on the handover and the audit list.
Completed means completed
Only an RN or admin can complete a handover. A change by anyone else reopens it, every change is logged with the text before, and the sign-off shows what changed after completion.
Written every month, not every year
AVA drafts a monthly edition of each resident's annual report from twelve months of records, in English or Afrikaans. Staff review, edit and sign. The regulator's report is ready before it is asked for.
Suggested by the daily inputs
Rule-based checks on the daily records, from falls and fluids to vitals, wounds and behaviour, propose care-plan changes with the evidence behind each one. Rules only: nothing leaves the server.
Year on year
Each resident's functional assessment compared with the previous year, section by section, with the carers' daily evidence beside the RN's scoring.
Everything filed to the resident
An admission checklist of eight document types, medical records including the medical aid, and a photo folder per resident for skin, functional and wound photos, linked to the record they belong to.
“What is still open on my audit list, and which doctor is due a round this week?”
Every module
Twenty-four modules, one record.
Grouped exactly as they appear in the platform menu. Nothing is entered twice: a form filled at the bedside shows up in every module that needs it.
Main
- DashboardOccupancy, forms completed, open alerts and today's activity at a glance.
- ResidentsProfiles, history, allergies, family contacts, admission documents and photo folders. \n
- AVA AuditOne list per shift of everything that needs an RN, ticked point by point.
Clinical
- Vital signsBP, pulse, temperature, SpO2, HGT and weight with trend charts.
- Care recordsDaily notes, incontinence care and daily care forms per resident.
- Shift summaryEvery form from the shift rolled into a handover.
- MedicationsRN-managed: prescription master file, six-monthly script uploads with renewal alerts, scheduled rounds, online signature.
- FormsThe bedside form library, submissions and approvals.
- Medical visitsGP and specialist visits, outcomes and instructions.
- Lab resultsReports read by AVA, follow-ups tracked, trends per resident. \n
- DoctorsThe doctor register, letters and reply links. \n
- Doctor's roundsA round pack per doctor and visit date, answered from a phone.
Compliance
- IncidentsFalls, medication errors, behaviour and emergencies, tracked to closure.
- RestraintsRegister with authorisation, duration and review.
- WoundsWound and pressure-injury records with photos and body map.
- Skin condition managementBody map, a monthly working document, official assessment reviewed by a second RN.
- Functional assessmentMobility, ADLs and care-level reviews, compared year on year.
- Infection controlOutbreak tracking, isolation and hygiene audits.
- BillingRoom and care-level billing, statements and payments, in your currency.
- Annual reportA living report per resident, updated monthly by AVA and signed by staff.
Admin
- UsersStaff accounts, roles and permissions. Unlimited, no per-user fee.
- CarersCarer register, shifts and attribution for every form.
- InstructionsManagement instructions with acknowledgement tracking. \n
- SOP libraryA procedure for every workflow, with approval, PDF and WhatsApp sharing.
- SettingsCare levels, room types, form configuration and branding.
Every module, one price
All of this is standard.
No per-user fees, no module add-ons. Priced per resident, customised to your home.